Raising awareness and selling tickets via Chatbotįor the launch of Disney’s Beauty and the Beast, Disney offered fans a new experience of buying movie tickets. Get inspired.īeauty and the Beast – Disney Chatbot for Movie Promotion We’ve summarized some of our most popular chatbot projects: from Disney, Lufthansa, and more. This makes it easy to build Chatbots for standardized user requests (an FAQBot, if you will), as well as more complex Chatbots to serve a variety of needs. The Chatbot Builder supports data models, user profiles and characteristics, templates, a Quizbot, a preview function, and an analysis tool. Stats & Facts: MessengerPeople has helped to build almost 800 chatbots, generating 45 milion chatbot answers and 3,6 billion messages in 2017 alone! Our lighthouse campaigns include major clients such as Lufthansa Airlines, ProSiebenSat1 Media House or Sparkasse Credit Institute. We’ve developed a Chatbot Builder with which companies, both big and small, can build their own successful chatbots. With more than 1,400 customers, we get asked quite frequently about our Chatbot solutions. No wonder so many companies are thinking about or are already using a chatbot for their customer service. Whether it’s travel booking, dating, or recipesfor cooking and baking, there’s no limit to the possibilites that messaging app Chatbots hold. If the inquiry proves to complicated for the Chatbot, customer service staff can easily take over the conversation. Studies show that 80 percent of customer questions are repeated, and could therefore easily be answered with an automated system, like a Chatbot. The potential is huge, which usually means that costs and effort are also pretty high – except if you use a Chatbot. If you’re able to communicate with your customers and subscribers over their most-used daily channel, and they can contact you day or night with just a quick message, you want to make sure you’re offering high quality service for this new step int he customer relationship. It’s time to harness the advantages of messaging apps like as WhatsApp and Facebook Messenger. However, since the introduction of algorithms on most social media networks, there’s currently almost no organic reach on Facebook: you need to pay for it! Luckily, a more direct channel has emerged: one that offers 1:1 contact with customers, and which they’re already using on a daily basis for private communication. Whether it can compete with other channels in terms of conversions and user growth is yet to be seen.) ![]() (Editor’s note September 2018: things change – and Instagram is becoming a viable commercial platform. In contrast, Instagram is a great platform for reach focused on engagement – especially for visual content – but hasn’t been used to sell products. The social site has become the measure of success in content distribution, because it has thus far been the only channel to really offer reach and conversion through traffic. Start your MessengerPeople trial period now.ġ4 days & for free! Chatbots in Marketing: Why, and Why Now?įacebook has been the top dog of the social media world for a long time. That’s why we’ve gathered some best practices of award winning chatbots made by our customers, with our solution! Read about what works, why it works, and gather ideas for your next marketing projects. If you want to offer outstanding customer service – while unburdening your customer service staff and helping them become more efficient – automated communication is the answer. More and more companies are offering individualized, interactive messenger services for their customers – and studies show that customers specifically want to get in contact with companies over messaging apps. ![]() That’s why we not only provide intuitive solutions for newsletter marketing, but also an easy-to-use Chatbot Builder, including pre-set templates that allow anyone to build successful, customizable Chatbots. We at MessengerPeople believe that customer communication via WhatsApp and other messaging apps is the future of marketing.
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